Terms and Conditions cili88 –
Complete Platform Usage Guide

Welcome to cili88 (cili88.pw). These terms and conditions constitute a legally binding agreement between you ("User" or "Member") and cili88 ("Platform", "We"). By accessing, registering, or using any part of the cili88 platform, you confirm that you have read, understood, and agreed to be bound by all terms stated herein.

If you do not agree with any part of these terms and conditions, you are required to discontinue use of the cili88 platform. Continued use of the platform after any changes to the terms will be deemed as acceptance of the updated terms.

To register and use the cili88 platform, you must meet the following eligibility requirements:

• You must be 18 years and above or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be located in any country or territory where the use of online gambling platforms is prohibited by local law.
• You must register with accurate, complete, and up-to-date information. Providing false information may result in your account being suspended or terminated.
• Each individual is only permitted to have one (1) account cili88. Registering multiple accounts under the same or different identities is strictly prohibited.
• You must make all betting and gaming decisions in your own personal capacity, and not act on behalf of or under the direction of any other person.

Cili88 reserves the right to request age and identity verification at any time. Accounts that fail to verify their eligibility within the specified period will be suspended until verification is completed.

During the registration process, you are required to provide complete and accurate personal information. This includes your full name, date of birth, mobile number, and any other information requested by cili88 during the identity verification (KYC) process.

The KYC (Know Your Customer) process is a mandatory requirement to ensure the safety of all users and to comply with anti-money laundering guidelines. Documents that may be requested include:

• A copy of a valid identity card (MyKad) or passport
• Bank statement or proof of current residential address
• Selfie with identification document (if requested)

Account Security Responsibilities: You are solely responsible for maintaining the confidentiality of your cili88 account username and password. Any activity that occurs under your account will be considered your own, unless you promptly report unauthorised access to us.

Cili88 offers a wide range of deposit and withdrawal methods suited for Malaysia users, including local bank transfers, FPX, and supported e-wallets. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Policy:

• Minimum deposit amounts vary depending on the chosen payment method.
• Deposited funds will be credited to your cili88 account instantly or within a short period depending on the method used.
• Cili88 only accepts deposits from accounts held in your own name. Deposits from third-party accounts are not permitted.
• Successful deposits cannot be reversed once processed.

Withdrawal Policy:

• Withdrawal requests will be processed once account verification is complete.
• Minimum withdrawal amounts are subject to the limits set for each payment method.
• Withdrawals to a bank account or e-wallet must be made to an account under the same name as the registered cili88 account.
• Cili88 reserves the right to request additional documentation before processing large withdrawals for security verification purposes.
• Winning funds that have not met the wagering requirements (rollover) are not eligible for withdrawal.

Cili88 offers a variety of bonuses and promotions from time to time. Each bonus and promotion is subject to specific terms and conditions stated on the Promotions us. The general terms applicable to all cili88 bonuses are as follows:

1. Each bonus may only be claimed by one eligible registered member.
2. Bonuses received are subject to wagering requirements (rollover) that must be fulfilled before withdrawals are permitted. Rollover requirements are as stated in the respective promotion terms.
3. Only bets placed on eligible game categories will count toward rollover requirements. Specific promotion terms will state which game categories are included and excluded.
4. Cili88 reserves the right to void bonuses and related winnings if there are signs of bonus abuse, fraud, or attempts to exploit promotions.
5. Bonuses cannot be converted directly to cash without fulfilling the rollover requirements.
6. Promotions are limited to one claim per account, per household, per IP address, or per device, unless stated otherwise.

Cili88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. However, bonuses already claimed and currently undergoing rollover fulfillment will not be affected by such changes.

All games available at cili88 — including slots, live casino, fish shooting, and sports betting — operate under the respective rules set by the relevant game providers. By playing at cili88, you agree that:

• Game results are final and cannot be disputed unless there is an obvious technical error.
• Cili88 uses an audited RNG (Random Number Generator) system to ensure fairness across all games. Game outcomes are completely random.
• Any technical interruption occurring during an active game will be resolved in accordance with the recovery policy set by the game provider.
• For sports betting, the odds displayed at the time the wager is accepted are the odds that apply. Changes in odds after a wager has been accepted will not affect existing bets.
• The sports betting section has specific rules for each type of sport and competition, including policies for postponed, cancelled, or incomplete matches.

Cili88 takes data security and user privacy very seriously. All personal information and financial transaction data are protected using industry-standard 256-bit SSL encryption technology.

Your personal information is collected and processed solely for the following purposes:

• Identity verification and KYC process
• Processing of deposits and withdrawals
• Account and service-related communications
• Compliance with applicable legal requirements
• Fraud prevention and platform security

To fully understand how cili88 collects, uses, and protects your personal data, please read Privacy Policy our complete terms.

Cili88 users are strictly prohibited from doing any of the following:

• Fraud and Manipulation: Any attempt to cheat, manipulate, or exploit vulnerabilities in the platform system, games, or promotions.
• Collusion: Colluding with other players to gain an unfair advantage in games, particularly in multiplayer mode.
• Money Laundering: Using the cili88 platform as a channel to launder, conceal, or transfer proceeds from illegal activities.
• Multiple Accounts: Registering or using more than one account to gain advantages, claim duplicate bonuses, or circumvent account restrictions.
• Bonus Abuse: Creating a new account or using other means solely to repeatedly claim welcome bonuses or new promotions.
• Bots and Automated Software: Using any automated software, bots, or scripts to play or place bets on your behalf.
• Technical Disruptions: Attempting to hack, exploit, or disrupt the technical infrastructure of the cili88 platform.

Violations of any of the above prohibitions will result in immediate account suspension or termination, freezing of available funds, and possible legal action depending on the severity of the violation.

Cili88 strives to deliver the best possible online entertainment platform. However, there are liability limitations you should be aware of:

• Cili88 is not liable for any financial losses incurred as a result of game outcomes or betting decisions made on our platform.
• Cili88 is not responsible for service disruptions caused by factors beyond our control, including internet outages, power failures, or force majeure.
• Any claim for damages against cili88 is limited to an amount equivalent to the value of your deposits within the 30 days prior to the claim.
• Cili88 does not guarantee that the platform will operate without interruption or errors at all times, although we make every effort to maintain high uptime.

Cili88 reserves the right to suspend or terminate any user account under the following circumstances:

• Violation of any of these terms and conditions
• Failure to verify identity within the stipulated period
• Suspected fraud, money laundering, or illegal activity
• Account closure requested by the user
• User has enrolled in a self-exclusion program
• Instructions from relevant authorities

When an account is terminated due to a terms violation, funds in the account may be frozen while an investigation is conducted. If no violation is confirmed, the valid account balance will be returned through an appropriate method.

Users who wish to close their account voluntarily may contact the cili88 support team via live chat to initiate an orderly account closure process.

Cili88 reserves the right to modify, update, or replace any part of these terms and conditions at any time. Significant changes will be communicated to members via in-platform notifications or through the registered email address.

It is your responsibility to review these terms and conditions periodically. The last updated date is always displayed at the top of this page. Continued use of the cili88 platform after any changes take effect will be deemed as acceptance of the updated terms.

If you disagree with any changes made, you have the right to discontinue use of the platform and close your account.

If you have any questions, concerns, or feedback regarding these terms and conditions or the use of the cili88 platform, our team is ready to assist through several channels:

• Live Chat: Available 24/7 directly within the cili88 platform — the fastest way to get immediate assistance.
• Email: [email protected] — for enquiries requiring a written response or involving supporting documents.
• FAQ: Visit the Frequently Asked Questions (FAQ) us for answers to the most frequently asked questions.

Cili88 is committed to responding to all inquiries within a reasonable timeframe. For account- or finance-related issues, please provide your account number when contacting us to expedite the process.